Raben Group

In the understanding of this Policy, Raben Group companies are:

  • Raben Group N.V. with the registered office in Oss in the Netherlands, Raben Group Intelectual Properties B.V. with the registered office in Oss in the Netherlands, or Cougar Investments Holding B.V. with the registered office in Oss in the Netherlands, as well as
  • each company - seated both in Poland and abroad - in relation to which Raben Group N.V., Group Intelectual Properties B.V. or Cougar Investments Holding B.V. (separately or jointly) is the "dominant entity" in the understanding of the Polish Accounting Act dated September 29, 1994, (consolidated text Journal of Law 2009, No. 152, item 1223).

Raben Group companies in the understanding of this Policy are also companies which will be established in the future and which will meet at least one of the conditions stipulated in point 1) or point 2).

Information security

Raben Group is a reliable partner of small, medium and large enterprises which have decided to outsource their logistics services. Being a responsible organisation, we are aware that information has a defined value and it constitutes a resource which requires appropriate protection.

Below, we wish to inform you about the data, their scope and the purpose for which they are gathered, processed and used when you visit our Internet site.

While gathering, processing and using personal details, we abide by the provisions of the Act on Protection of Personal Information dated August 29, 1997, (consolidated text dated June 17, 2002, Journal of Laws No. 101, item 926 as amended), and by any other binding legal regulations

The Administrator of the Internet site www.raportcsr.raben-group.com and the administrator of personal details gathered through the site is Raben Management Services sp. z o.o. with the registered office in Robakowo (ul. Zbożowa 1, 62-023 Gądki).

IP Addresses

An IP address consists of four numbers separated by a dot and each number has a value between 0 and 255 (e.g. 123.45.67.89). Normally, the IP address is assigned automatically by your service provider. To be able to display our website properly, our server downloads your IP address and stores it in a masked form, which means that only the first three numbers are recorded (e.g. 123.45.67.xxx). Whether you have a static or a dynamic IP address, the above precaution prevents identification of a specific person. For the purposes of error analysis your masked IP address is recorded in our network server protocols (the so-called journal files), and for statistical purposes it is recorded by Google Analytics web analytics software.

An IP address consists of four numbers separated by a dot and each number has a value between 0 and 255 (e.g. 123.45.67.89). Normally, the IP address is assigned automatically by your service provider. To be able to display our website properly, our server downloads your IP address and stores it in a masked form, which means that only the first three numbers are recorded (e.g. 123.45.67.xxx). Whether you have a static or a dynamic IP address, the above precaution prevents identification of a specific person. For the purposes of error analysis your masked IP address is recorded in our network server protocols (the so-called journal files), and for statistical purposes it is recorded by Google Analytics web analytics software.

Browser details

Furthermore, our network server collects data provided by your web browser and records some of them in the journal files. The data includes information about your operating system, the web browser you are using, name of the displayed information, the time you entered our website, the previous website you visited (the so-called referrer), and the quantity of data delivered to you. The data cannot be used to identify a specific person because the IP address is masked. The data are also recorded and processed in the journal files to analyse errors and for statistical purposes.

Cookies

The term "cookie" used herein refers to cookie files and other similar tools described in the Directive 2009/136/EC of the European Parliament on processing personal information and privacy protection in electronic communication (Directive on Privacy and Electronic Communication), and the article 173 of the Telecommunications Law dated July 16, 2004, (Journal of Laws No. 171, item 1800 as amended)

The term "cookie" used herein refers to cookie files and other similar tools described in the Directive 2009/136/EC of the European Parliament on processing personal information and privacy protection in electronic communication (Directive on Privacy and Electronic Communication), and the article 173 of the Telecommunications Law dated July 16, 2004, (Journal of Laws No. 171, item 1800 as amended)

Cookies are used for the following purposes:

  • adjusting the website to the user preferences and optimising the use of the Internet pages;
  • personalising the content displayed for the specific user of the service;
  • building statistics which explain how Internet services are used by users, which allows for improving their structure and the content;
  • sustaining the user's session (after logging in), which allows for bypassing the necessity of logging in on each sub-page of the service;
  • optimising the advertising and marketing offer to the specific user of the Internet site.

Types of cookies

There are three major types of cookies: "session", "persistent" and "third party" cookies.

Persistent cookies are stored on the computer, tablet or smartphone for the duration defined in the parameters of the cookie, or until they are deleted by the user, and they are used to remember the settings selected by the user and to personalise the interface.

Third party cookies allow for gathering information about how the internet pages are used and for delivering advertising content to the users, which is optimally adjusted to their interests.

Cookies vs. personal information

Personal information gathered via cookies is coded so as to prevent undesired and unauthorised persons from accessing it. They are gathered for the sole purpose of performing specific functions for the user

Modifying/deleting/disabling cookies

Raben Group hereby informs that the majority of web browsers contain settings which allow for the default acceptance of cookies. If you do not consent to your activity on the Internet site being monitored, you may disable the use of cookies in your web browser at any time. Furthermore, you have the right and the possibility select such settings in your web browser which will automatically block cookie services.

Using our Internet site without using cookies is possible, however in individual cases certain limitations in functionalities may appear while browsing.

Detailed information about the possibilities and methods of supporting cookies are available in the settings of internet browsers.

  • Firefox browser
  • Chrome browser
  • Internet Explorer browser
  • Opera browser
  • Safari browser

Google Analytics

In order to analyse the user behaviour we use Google Analytics, a web analytics and reporting software by Google Inc. ("Google"). However, we have requested Google to make your IP address anonymous before analysing user behaviours in the web. We have introduced certain lines to the program code of Google Analytics.

Google Analytics uses cookies stored on your computer to allow for analysing how you use the website. The cookies used by Google Analytics may be session or persistent files which would, nevertheless, expire after usually no more than two years. The information gathered by cookies about your use of the website is normally sent to the Google servers in the USA and stored there.

As we have requested making IP addresses anonymous, your IP address is cut to the EU Member States or other European Economic Area states before it is sent to the Google server in the USA. Your full IP address may be sent to the Google server in the USA and abbreviated there only in some exceptional circumstances beyond our control. At our request Google will use the above information to evaluate how our website is used, generate site activity reports and provide us with other services connected with the use of the website and the Internet. Your IP address provided by your web browser to Google Analytics is in no way connected to other Google data.

We would like you to note that you can prevent Google from recording and processing the data from (Google) cookies concerning your website use (including your IP address) if you download and install a special browser plug-in available at https://tools.google.com/dlpage/gaoptout?hl=en.

Using Social Plug-ins

Facebook buttonk

On the Internet site www.raben-group.com we use Social Plug-ins ("Plug-ins") of the Facebook social network, which is the property of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, the USA ("Facebook"). The plug-ins are marked with the Facebook logo and the statement "Facebook Social Plug-in". The list of our Facebook plug-ins and their images are available here: http://developers.facebook.com/plugins. If you open one of our pages which contains the plug-in, your browser will automatically connect to the Facebook servers. At the same time the personal details are sent to Facebook (currently they are the IP, the date and time, displayed website/name of the displayed URL and cookie-ID). According to our knowledge, data processing takes place in the USA. Facebook may combine these data with other information they possess about your person. Being the Administrator of the Internet site, we do not have any knowledge about the exact course of processing your data by Facebook. For more information about processing your personal information by Facebook please read the provisions of Personal Information Policy of Facebook http://www.facebook.com/about/privacy/.

Google +1 button

Thanks to the Google +1 button, clients receive personalised information from Google and the partners. Google stores information defined by the client as +1 content as well as the information about the website the client visits using the +1 button. The +1 information may be displayed together with the name of the client's profile and their picture in Google services, e.g. in search results and in the Google profile, as well as in other locations on the web and in Internet announcements.

Google records information concerning +1 activities in order to improve Google services. In order to use the Google +1 button, the client must have the globally visible, public Google profile, which contains at least the name selected for this profile. This name is used by all Google services. In some cases this name may replace another name used for co-sharing the content via Google account. Users who know the electronic mail address of a specific person, or who possess other information which allow for the identification, may obtain information concerning the identity of a specific Google profile.

Apart from the purposes listed hereinabove, information provided by the client are used in compliance with the binding Google Privacy Policy. Google publishes the overall statistics of +1 activities of users and transfers them to users and partners, such as publishers, advertisers or operators of related Internet sites. More information about Google +1 is available at: http://www.google.com/+/policy/content.html

Twitter function

The Internet site www.raben-group.com is connected with the functionalities of the Twitter service. The functionalities are offered by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, the United States of America. As a result of using Twitter and the "Re-Tweet" functionality, the visited sites are linked to your Twitter account and in this way they are available for other users. At the same time the information is sent to the Twitter service.

Please be advised that as the operator of the Internet site www.raben-group.com, Raben Management Services sp. z o.o. does not have the information about the content of the sent information and the way they are used by Twitter. Detailed information about this topic is available in the Twitter Privacy Policy at http://twitter.com/privacy. Data protection settings in Twitter may be changed in the account settings at: http://twitter.com/account/settings.

Photographs

The photographs and icons presented on the Internet site are the property of Raben Group or originate from photo banks such as Fotolia, Thinkphoto, Dreamstime, Getty Image, or they have been purchased from agencies as the content of the site. Detailed information is available here. Some icons used on the website originated from the website modernuiicons.com by Austin Andrews (http://templarian.com/).

 

Additional information about electronic correspondence

If you wish to write an electronic mail to us, please be advised that unencrypted e-mail messages which are sent via the Internet are not accurately protected against the access of third parties.

If you have any questions concerning our information security statement, our Raben Group website, you may contact us by phone or by e-mail.

Raben Management Services sp. z o.o.

ul. Zbożowa 1

62-023 Robakowo k/Poznania

tel.:+48 (61) 898 88 00

fax: +48 (61) 898 88 01

e-mail: headoffice.info@raben-group.com

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